EXPERIENCE:
|
H5 Technologies
San Francisco, California |
11/2005 to present |
| |
Configuration Software |
|
| |
Responsible for the upgrade, data migration and
maintenance of the source code and bug tracking. Point of contact for
the build and release process. Ensure compatibility between
Engineering, Quality Assurance, Staging and Production, environments.
Automate deployment and configuration cycles. Troubleshoot performance
issue on any and all servers and databases. Lead developer for tool
education and general developer support.
|
Elm Resources
Oakland, California |
9/2005 to 11/2005 |
| |
Configuration Software Manager |
|
| |
Created processes and systems for creating and
maintaining reproducible environment suites for various divisions
within the company. Installed, configured and maintained, source code
control, bug tracking system and automated build process. (Left this
position to join H5 Technologies as the position was too good to pass
by.)
|
RSA Security (Formerly Securant Technologies, Inc.)
San Mateo, California |
12/2000 to 07/2005 |
| |
This authentication and authorization
internet/intranet security company integrates their software with
companies ranging from mid-sized to large-scale enterprises. The
ClearTrust product alone encompasses a large matrix of databases,
directory servers, application severs, web servers and operating
systems. Fulfilled three positions at RSA: Senior Support Engineer,
Continued
Engineering Developer and Developer Support & Automation Engineer.
|
| |
Developer Support & Automation |
09/2002 to 07/2005 |
| |
The Developer support position actually was
four positions rolled into one: DBA, Configuration, Release and Systems
Engineer. This position was combined with the automation team as the
team required the skill set of an individual who can integrate a large
matrix of databases, directory servers, application severs, web
servers, operating systems and networks. The individual also must
posses excellent QA, troubleshooting and documentation skills.
Automation
Ported the automation system to AIX, Linux
(Debian, RedHat and SuSE) and HPUX (PA-RISC and Itanium). The
automation system retrieved the latest build from tinderbox, installed,
configured, tested, uninstalled and reported results via an application
server. Logs and configuration files were saved for a period of time to
a file server. Required knowledge of PERL, BASH scripting, JAVA, C and
networking.
DBA
Installation, configuration and
maintenance of all database servers and instances for the west coast
office. Currently in process of receiving OCP for 10g from Oracle.
- Oracle 8i, 9i, and 10g Database Servers in both
Standard and Enterprise versions on all platforms.
- Sybase 11 and 12.5 on the Solaris platform.
- Oracle 9i Application Server on the Solaris
platform.
- Oracle Enterprise Manager for Multiple Servers,
Instances and Locations on the Solaris platform.
- PostgreSQL 7 on up on all platforms.
- MySql 4.0 and up on all platforms.
- MS SQL Server 2000.
Advanced proficiency for system, server and instance tuning and
resource planning on Oracle and Sybase on Solaris and LINUX systems.
Systems Engineer
- Setup and maintenance of a lab with varied
systems including: AIX 4.3.3 - 5.2; HPUX 11.0 and up; Solaris 2.6 - 9;
RedHat Linux 7,8,9; RedHat Enterprise Linux 2 and 3; SuSE Linux 8.0;
Debian 2.4 and 2.6; Tru64; all Windows 2000 versions, 2003 versions and
NT servers.
- Implemented VMWare 4.5.x and 5.0 servers
installed on Debian, RedHat and Windows.
- Varied hardware including Sun, IBM, DELL,
Compaq, HP (PA-RISC and Itanium), VALINUX, etc.
- Lab machines are inventoried everyday via
scripts and cron and information is sent to a database where users can
search for the machine(s) and/or setup(s) they require for development,
testing or staging builds.
- Created scripts to automate the following lab
tasks: resource allocation and scheduling of the lab equipment and
VMWare images to end users, automated image capture of machine state,
and image restore.
Configuration Engineer
Installation and configuration of
database, web, application and directory servers which interact with
the ClearTrust product. (Please see "PRODUCTS USED" section of resume
for detailed products.)
Release Engineer
Automated the build system for the
products that have been officially released but engineering continues
to support via patches or new components based on customer need.
Accomplished this with the use of Perforce, Tinderbox, PERL, Cron and
Bash scripting. Currently building with AIX 5.2, Solaris 2.6 and 2.8,
Red Hat Linux 7.3 and HPUX 11. Building on WIN32 is possible; however,
building requires an InstallAnywhere license which could not be
obtained.
|
| |
Continued Engineering Developer |
10/2001 to 09/2002 |
| |
- Built enhancements and/or fixes for code defects per
client's requests on released code source.
- Incorporated corrected code and/or enhancements into
current code build if enhancement and/or fix was a value add component.
- Required installation and configuration of customer
environments and test case scenarios.
- Responsible for communication between all engineering
departments, technical publications group and if needed the client.
- Performed QA testing and wrote technical
documentation for client and internal use for final release.
|
| |
Senior Support Engineer |
12/2000 to 10/2001 |
| |
- Supported engineering departments within Fortune 500
and 1000 companies.
- Installation, configuration and troubleshooting of
databases (Oracle, Sybase), web servers (Netscape iPlanet & Suite
Spot, Apache and IIS), LDAP directory servers (Netscape Directory 3.x
& 4.x), application servers (IBM WebSphere, BEA WebLogic and JRun)
and custom written Java and C interfaces, plugin extensions and
wrappers.
- Resolved environment issues on Solaris, HP-UX and
Windows.
- Resolved network and DNS issues.
- Maintained customer information within support CRM
tool (Siebel).
- Internal support web site maintenance.
|
SomethingNow,
Inc. / WarrantyNow
San Francisco, California |
07/1999 to 11/2000 |
| |
One of the original team for this Pre-IPO
customer centric company specializing in financial services. Performed
in multiple roles while company was in infancy stage.
|
| |
Integration Engineer |
| |
Engineering Responsibilities:
- Integrated outside e-commerce sites with brick and
mortar financial institutions. Required data modeling, PL/SQL, XML and
networking.
- Designed heavy database interaction web-tool for
the engineering department.
- Suggested and implemented many database
architecture changes and updates using SQL, ERWin and SQL Navigator.
- Maintained data within Oracle8i database using SQL
and PERL.
- Presented to investors for company fund raising.
Merchant Affiliate and Third Party Administrator
Responsibilities:
- Traveled to Merchant Affiliate's and Third Party
Administrator's sites for pre-technical sales and integration meetings.
- Inserted and maintained all Merchant Affiliate's
and Third Party Administrator's data into the Oracle8i database. Heavy
parsing due to often dirty data.
- Interacted with Merchant Affiliate's engineering
departments to facilitate integration.
- Developed various file layouts for data exchange.
Human Resources Responsibilities:
- Worked with recruiters, performed initial
interviews to staff the engineering department.
- Trained new employees on business models, data
models, systems and codebase.
Technical Support and End User Customer Service
Responsibilities:
- One of a small response team for 24/7 server
response.
- Discovered and resolved priority-one, production,
technical issues with Merchant Affiliates.
- Initiated customer service documentation for public
consumers.
- Resolved end-user consumers warranty and accounting
issues.
|
Banta Integrated Media West
Santa Clara, California |
07/1997 to 07/1999 |
| |
Project Manager for Web Development and Internet
Services Group & Quality Assurance Manager |
12/1998 to 07/1999 |
| |
- Lead web development and internet services team which
provided various electronic commerce solutions.
- Generated approximately 1.5 million in annual
revenue.
- Managed multiple, large-scale projects
simultaneously.
- Assisted in documentation of site specifications and
architectural design of project sites.
- Implemented internal controls for both project-time
tracking and project accounting.
- Designed, documented and performed QA testing on
projects.
- Created and maintained bug databases for various
projects.
|
| |
Web Developer and Administrator, Quality Assurance,
Technical & Developer Support |
07/1997 to 12/1998 |
| |
- Created Product and Client Demos with live web
updates via the Vivace CDWeb Composer and Internet.
- Clients Included: HP, Lexis Law Publishing, Cisco
Systems, Glenayre, Intel, G.E. Medical, & BayNetworks
- Administered internal and external web server
(Netscape Suite Spot 3.0, IIS, Apache, UNIX, NT 4.0 & 5.0 Beta
(a.k.a Year 2000)).
- Quality Assurance testing on Vivace CDWeb Composer,
Web Development Projects and other turn key projects.
- Designed test plans for integrated and modular
testing, documented errors and maintained bug database.
- Tested with client-server tools and automated testing
tools.
- Initial contact for new clients at trade shows
(SIGCAT, Seybold, Documation, Direct Marketing Association).
|
Worldtalk Corporation (Acquired by Tumbleweed Communications)
Santa Clara, California |
10/1996 to 07/1997 |
| |
Sales & Professional Services Administration Support |
| |
- Assisted in conversion of email system from MS Mail
(Mac and PC) to MS Exchange.
- Initiated use of Schedule Plus in the office,
facilitating meeting coordination.
- Acted as escalation point for executive level clients
at Fortune 1000 companies.
- Managed forecast and expense cost analysis for annual
revenues of $10 million.
- Created a customer database consolidating information
from a variety of sources to expedite reporting, customer communication
and customer support.
- Coordinated and arranged quarterly sales meetings and
annual consulting meetings involving approximately 30 off-site people.
Responsible for managing all costs to a very limited budget.
- Performed administrative functions company wide
including information collection for report preparation, validating
expense reports, and coordinating all meeting and travel schedules.
|
Sheffield Platers,
Incorporated
San Diego, California |
06/1993 to 10/1996 |
| |
This privately owned electroplating company
hired me to streamline their computer systems and increase
productivity, thus eliminating the need for extra personnel.
|
| |
Administration / Accounting |
| |
- Implemented and supervised computerized and automated
accounting and contact systems.
- Created spreadsheet programs for sales tracking and
new A/R procedures.
- Reduced aging schedules in A/R from 60-90 days to
current and 30 days only.
- Responsible for all accounting functions including
audits, forecasting cash flows, and developing budgets for the $1.5
million business.
- Aided in developing the Emergency Business Plan,
Material Safety Data Sheets book, environmental reporting, and
governmental correspondence.
- Developed marketing materials including the web page,
data sheets, and direct mail.
Accounting Tools: MAS90, Peachtree, Great
Plains, Quick Books, SBT
|
|
PRODUCTS USED: |
Operating Systems: |
Solaris, LINUX (RedHat, Debian, SuSE), AIX, HPUX, Tru64, and All
Windows Systems |
| Databases and Database Tools: |
Oracle10g, 9i, 8i, 8.0.5 and
7.34 Enterprise Servers and Managers, Sybase 11.x and 12.x, MySQL,
PostgreSQL, Case Studio, ERWin, SQL Navigator and Oracle Designer. |
| Directory Servers: |
Oracle Internet Directory,
iPlanet LDAP, SunOne, Novell eDirectory and ActiveDirectory. |
| Languages: |
PERL, UNIX Shell Scripting,
PL/SQL, XML, HTML, some JAVA and C |
| System Tools: |
VMware Server 4.5.x - 5.0,
Norton Ghost Server, JumpStart Server |
| Developer Support and Web Tools: |
Cygwin, Perforce, CVS,
WinCVS, RCS, ClearQuest, and Clarify. |
| Web Servers: |
Apache Web Servers 1.3.12 on
up, Netscape iPlanet & Suite Spot, SunOne and Microsoft IIS |
| Application Servers: |
Oracle, Resin, Weblogic and
Tomcat |
| Quality Assurance: |
JUnit, Microsoft Web Stress
Test, Rational Visual Test, TestDirector, and Purify |
| Productivity Tools: |
MS Project and Office Suite
Tools |
|